Description
PURPOSE
The purpose of the Compliance Manager role is to manage and maintain a regulatory compliance framework, promoting a compliance culture across the business.
DUTIES AND RESPONSIBILITIES
Primary
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Conduct periodic 2nd line monitoring reviews as detailed in the Compliance Monitoring Programme on a variety of 1st line activities performed by the business to ensure various regulatory requirements are being adhered to (ie. the Anti-Money Laundering policy), these will include monitoring activities like the following, but not exhaustive to:
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Newly onboarded applications by various sales channels
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Amendments to existing customer information
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Financial loss reviews as a result of a customer complaint
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Create and maintain the Monthly Information pack (reporting) as a result of the monitoring activities completed, this would include summarising how effectively the business units maintain controls and procedures to ensure regulatory standards are met and good customer outcomes are achieved
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Build relationships with key internal departments across the group; this will include when delivering feedback to departments on the results of the monitoring completed
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Assist and work closely with the Regulatory Compliance team members, provide support where required
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Coordinate and liaise with various business areas and individuals to obtain accurate information for regulatory returns with the support of Compliance team members
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Maintain current knowledge of relevant regulatory changes, and recommend improvements where required
COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOUR)
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An understanding of relevant financial regulatory laws, rules and regulations as appropriate to the card acquiring business and apply them to the business (including Anti-Money Laundering)
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Experience within a second line function or monitoring function would be advantageous
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Financial/Regulatory compliance related qualifications advantageous but not essential
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Proven excellent written and verbal communication
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Ability to objectively assess compliance standards within the business and make suitable recommendations
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Sound reasoning and decision making
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Ability to build and maintain positive working relationships
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Strong organisational skills and attention to detail
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Proven excellent IT literacy skills, including knowledge of using Google software
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Demonstrate highest standards of personal integrity and ethical behaviour
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Flexibility to work UK hours - preferably 9am - 5pm (GMT)
QUALIFICATIONS
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The ICA certificate in compliance (desirable)
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Willingness to undertake professional qualifications (desirable)