Description
The role of a Relationship Manager is to close sales of our business solutions with merchants throughout the area. They work closely with the local Division Manager to set appointments with business owners via referral partnership with banking channel. They run scheduled appointments, uncover needs, and present payments solutions to close sales in our target markets.
What makes a great Direct Sales Representative?
Drive for Results
Confidence
Commitment
Coachable
Strategic Thinking
Empathy
Likeability
Independence
Positivity
Assertiveness
Integrity
Resilience
Main responsibilities
Ongoing face-to-face branch network contact within all levels of the branch to ensure referral business is maximized within each individual branch
Targeting and developing sales opportunities (new business) directly with merchants
Balance customer referrals within territory and the ability to meet territory referral targets
Proactively identify sales opportunities within the Branch network
Assuming responsibility for delivering the sales quota, which includes managing sales cycles, conversion metrics, and a rolling sales pipeline.
Managing partnerships (HSBC, Banks, Associations, VARS, and other partner relationships) and ensure proper service to the partners
Prospecting and running dynamic sales presentations
Explaining our value proposition to clients
Closing sales of our payment processing services
Educating merchants and business owners on the payment processing industry
Maintaining regular communication with the Division Manager
Job requirements
Excellent prospecting, resourcefulness, communication, presentation and networking skills
Works well independently and as part of a team
Incentive-driven sales “hunter”
Professional demeanor and impeccable integrity
High sense of urgency and innate sales talent
Must enjoy networking and speaking with people face to face
Experience dealing directly with small to mid-sized, business owners and decision makers
Experience closing in a fast sales cycle
Experience in a performance based compensation model
Previous Top Performer status in an outside sales position
Proven track record of pipeline development and closing sales
Valid driver’s license and auto insurance
Computer literacy
Job Qualifications
A minimum of 2-3 years outside sales experience. The ideal candidate has a proven track record of success in the B2B sales environment.
PC skills and the ability to work with Word, Excel or other similar software, e-mail and Internet.
Ability to manage multiple tasks simultaneously so that sales results remain consistent from one month to the next. Strong selling skills to close around objections. Strong interpersonal skills and the ability to take charge and complete objectives.
Entrepreneurial orientation, customer focus and strong work ethic. Pro-active thinker. Ability to develop "innovative approaches" to problem solving.
Exceptional written and verbal communication skills including effective speaking before groups.
Preferred qualifications
Bilingual Spanish & English preferred