Description
Overview
Responsible for packaging and shipping of payroll and tax related packages. Provides additional assistance for internal departments in locating and coordinating deliveries when needed. May be asked to communicate with other internal operations teams to ensure efficient and timely processing of packages.
Responsibilities
Prepares, reviews, sorts and ships packages according to client number and / or instructions to ensure delivery meets quality and timeline expectations. Packages may include live checks, pay stubs, and various payroll and tax related reports. Also tracks and records all pertinent data for outgoing shipments.
Performs timely and daily posting of mail and overnight labels according to schedule.
Demonstrates a functioning knowledge and ability to operate high speed production printers, thermal label printers, sealing machines, mail meters, shipping software and necessary internal applications to ensure timely processing and printing of packages.
Capable of performing routine cleaning and maintenance on equipment to ensure continued operations. May also be asked to troubleshoot and resolve minor issues (difficult paper jams, clearing print jobs, etc.).
Capable of unloading, stocking and staging necessary packaging supplies in order to maintain product readiness (supplies can range from a few pounds all the way up to 40 pounds).
Able to spend extended periods of time on their feet to keep up with production timelines.
Demonstrates a working knowledge and capability on how to fulfill and resolve requests from internal partners.
Capable of communicating and interacting with immediate team members, as well as remote team members, to collaborate on best business practices and ensure production timelines are met.
Performs other duties as assigned, which may include but is not limited to: tracking inventory, inputting incoming and outgoing orders, coordinating with vendors on supply orders and correcting printing errors.
Minimum Qualifications
High school diploma or equivalent
Basic computer skills (preferred)
Prior experience preferred but not required (training will be provided)
Desired Skills
Skills & Knowledge - As a skilled specialist, capable of completing tasks quickly and effectively
Job Complexity - Able to work on assignments requiring considerable initiative. Has an understanding of the implications of work and is able to make recommendations for solutions.
Supervision - Expected to perform duties without constant supervision. Proposes methods and procedures on new assignments. May operate as an informal team leader.
Google Sheets / Docs / Slides, Salesforce - Ability to work independently within necessary applications, while applying necessary formatting and functionality.
