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HR Generalist

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    • Warsaw, Poland
  • HR Support
  • Full time
  • Aug 05 2025
  • Job ID: R0064848

Description

eService is the market leader in payment card acceptance and electronic transaction clearance in Poland and is the largest technology provider of merchant acquiring services in Central and Eastern Europe. The company has been in business for nearly 25 years, and offers omnichannel payment solutions for merchants, both in store and online, including POS terminals and a payment gateway for e-commerce and m-commerce solutions. The company supports the promotion of cashless payment methods in small and medium-sized enterprises, as well as in local government units and public institutions.

eService is a joint venture of Global Payments Inc. (NYSE: GPN) and PKO Bank Polski. Headquartered in Atlanta, Georgia with approximately 27,000 team members worldwide, Global Payments is a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific, and Latin America.

HR Generalist

Be a part of our team in which you will:

  • serves as the main point of contact for HR-related inquiries and requests

  • administers various human resources procedures and assists in the development and implementation of policies, including the employee handbook and other internal procedures

  • supports workforce administration processes and data input in the HRIS, such as terminations, transfers, management assignment changes, and updates to personal data

  • delivers, and maintains onboarding and offboarding activities, including leading new hire orientation

  • track and document compliance with mandatory and non-mandatory training

  • handle employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff

  • analyze HR data regularly, identifying areas for improvement in current processes.

  • maintain compliance local employment laws and regulations and recommended best practices; review policies and procedures to maintain compliance

  • provide support to the Corporate HR Business Partner team in implementing new programs and initiatives

What you need to be successful:

  • bachelor’s degree required, preferably in Humana Resource Management, Sociology or Psychology

  • 3+ years of experience in Human Resources

  • HR experience within IT / Banking industry would be advantageous

  • advanced level of written and spoken English

  • strong problem-solving skills and sound judgment

  • exceptional organizational skills with attention to detail

  • experience working in HRIS or HCM systems is strongly preferred

  • ability to work independently and take on increasing responsibilities over time

  • strict adherence to confidentiality and professionalism

  • excellent written and verbal communication skills

  • flexibility to adapt to shifting priorities in a fast-paced environment

What will you get from us:

  • employment contract with the prospect of long-term cooperation

  • onboarding training in the first days of work - you will get to know our company better

  • training for employees: with us you will develop your professional and personal potential

  • private medical care in Luxmed for you and your family members (including dental care)

  • access to Multisport card

  • lunch card

  • possibility to join a group life insurance

  • free English lessons (online)

  • access to a free and anonymous psychological, financial and legal EAP program

  • fresh fruit every Tuesday and delicious coffee from Praska Palarnia every day

HR Generalist

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpay.com.

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