Description
Summary of This Role
Install, configure, maintain, support, and secure the organization's network communications, including LANs and/or WANs. Identifies network problems, isolates root causes, and initiates corrective action. Determines priority of action and additional resources required, based on severity of service interruption. Provides technical analysis to all customers to isolate issues and develop strategies to restore or activate services. Interacts with Telecommunication Engineers, LAN Administrators, and transmission and RF staff regarding ongoing network activities. Ascertains compliance with security, safety, and environmental guidelines. Generates reports on network performance, trouble-shooting results, and routine maintenance of network elements. This role requires individuals to work within the demands a global 24x7 High availability transaction oriented network. Ability to translate business requirements into network requirements and collaboratively work with other technical teams to deliver an overall solution.
What Part Will You Play?
- Assists with intermediate level Network problem solving solutions within the Global Payments Network
- Administers established Network project and issue resolution tasks
- Participates in the execution of intermediate design plans/scripts with attention to detail
- Provides timely updates to project managers and customers on the status of implementations and requests as needed
- Generates intermediate level reports on network performance, trouble-shooting results, and routine maintenance of network elements
What Are We Looking For in This Role?
Minimum Qualifications
- Bachelor's Degree
- Relevant Experience or Degree in: No degree specified
- Typically Minimum 2 Years Relevant Exp
- 2-4 years of enterprise networking experience and/or a Bachelor's Degree
Preferred Qualifications
- Appropriate advanced industry network certifications are preferred.
What Are Our Desired Skills and Capabilities?
- Skills / Knowledge -
- Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.
- Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.
- Dynamic Routing - Configure industry standard dynamic routing protocols including but not limited to BGP and OSPF.
- WAN Optimization and QoS - WAN optimization and QoS on global MPLS network carrying voice and data.
- Load Balancing - Global DNS load balancing and local application load balancing.
