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Implementation Manager
- Team Business Enablement
- Location San Francisco, California, United States
- Position Type Full time
- Reference Number JR0610456
Job Description
Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for an Implementation Manager to join our ever-evolving Commercial team and help shape the future of global commerce.
What you’ll own
You will be the named technical expert working alongside our commercial teams in technically onboarding new customers and new functionality for existing customers. You will ensure timely integration and support all technical interactions throughout the onboarding process. You will also provide consultancy and project management oversight throughout the process.
Quality and timely reporting of progress, exceptions, project risks, and issues
Advise on user acceptance test strategy and provision of detailed scenarios;
Project Scope confirmation and weekly customer touchpoints throughout onboarding/project
Develop and implement appropriate integration approach with support from BDMs/RMs for our customers
Support handoff between the pre and post sales service ensuring the customer is “live” within agreed timescales and improve the time to revenue
Ensure merchant solutions comply to internal and Card Scheme standards (e.g PCI DSS) to minimize risks and maximize merchant service income
Be the internal point of referral and undertake team training as required, to increase personal knowledge across full product offering
What you’ll bring
Highly organized with possess project management skills
Technical aptitude in APIs (JSON, XML) and data transfer protocols (sFTP, HTTPS, etc.) and able to effectively communicate these technical concepts
Able to engage and influence people at all levels
Able to build understanding and trust with internal and external colleagues
Clear and positive communication both written and verbal
Able to systematically identify and implement solutions
Self-motivated and results driven
About the team
This role interacts with a team of commercial professionals and support teams across the organization. The team holds a high degree of internal and external relationships specific to the payments industry and across our vast product estate. The team is a dynamic and motivated group driving business in a high-growth market segment.
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections
– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
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EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
