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Product Manager

  • Team Product and Technology Development
  • Location Gateshead, United Kingdom
  • Position Type Full time
  • Reference Number JR0610463
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Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a passionate, curious, and impact-driven Product Manager to join our product team and help us unlock the full potential of alternative payment methods (APMs) across the world.

This role is not about shipping features — it’s about solving real problems, driving measurable outcomes, and building scalable products that power businesses globally.

What you’ll own

As a Product Manager, you will take end-to-end ownership of APM products across their lifecycle — from ideation through launch and scale — with a relentless focus on customer impact, commercial success, and long-term scalability.

You will:

  • Own the full product lifecycle
    Define vision, strategy, roadmap, and go-to-market plans. Drive products from concept to launch and continuously iterate based on performance and feedback.
  • Obsess over customer problems
    Engage directly with merchants, partners, and internal teams to deeply understand pain points. Always ask “why” and challenge assumptions to uncover the right problems to solve.
  • Build for impact, not output
    Prioritize initiatives based on value and outcomes — not feature delivery. Measure success through adoption, revenue growth, and customer experience.
  • Shape and execute product strategy
    Lead prioritization and roadmap decisions, making clear trade-offs and articulating rationale with confidence.
  • Collaborate deeply across teams
    Work closely with Engineering, Commercial, Legal, Operations, and external partners to deliver scalable, high-quality solutions.
  • Drive commercial success
    Identify growth opportunities, support sales efforts, manage APM partners, and contribute to revenue expansion through strong product-market fit.
  • Use data to inform decisions
    Monitor performance, analyze trends, and continuously optimize product performance and customer outcomes.
  • Lead with ownership and accountability
    Take full responsibility for your products — from strategy to execution to results.
  • Deal with ambiguity
    Have the right mindset to drive outcomes in the face of significant ambiguity and uncertainty. Maintain focus when confronted by conflicting priorities.

Care passionately about quality
Put the customer experience at the heart of what you do. Deliver consistent automated experiences that scale.

Cultivate relationships with external partners
Demonstrate empathy and collaboration whilst maintaining a strong sense of what matters most to our business.

What you'll bring

  • Previous experience in product management, product solutioning, and/or product development/implementation

  • Knowledge of the Payments industry, preferably Alternative Payments

  • Relationship Management experience with customers and/or partners

  • Strong skills in gathering and analysing data and/or customer feedback to inform decisions

  • Proven ability to work effectively across multiple teams/stakeholders

  • Experience in managing projects end-to-end

  • Excellent verbal and written communication skills

  • Familiarity with product management tools and agile development processes

About the team

You will be a Product Manager working within the Alternative Payments team, which is focused on building and enhancing best-in-class, payment experiences, capabilities, and services to support our global customers’ needs.

Our vision is to create services that are vital for the world’s largest and fastest-growing merchants to achieve predictable, profitable revenue streams. You will be central to this vision.

In this Product Management role, you’ll benefit from our heavy investment in R&D as you build and roll-out new products for the rapidly-changing fintech landscape. In order to advance the way the world pay, banks and invests, you’ll manage life-cycle planning activities for the delivery of new products and ensure changes in market and business priorities are reflected

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

#LI-AB1

Product Manager

Apply now

Our Benefits

Explore the benefits we offer to Globalpayers in the United Kingdom

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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