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Solution Consultant China

  • Team Commercial and Sales
  • Location Shanghai, Shanghai, China
  • Position Type Full time
  • Reference Number JR0610724
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Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Solution Consultant to join our China Commercial team, a customer-facing technical solutioning role at the intersection of customers, sales and products. You’ll help enterprise merchants translate business needs into scalable payment solutions, while bringing customer and market insights back into product discussions.

What you’ll own

  • Lead professional solutioning discussions with China-based and cross-border merchants, leading the progress to clarify business objectives, technical requirements, product fits and expected outcomes.
  • Visualise concepts and solution architecture through clear diagrams, flowcharts and structured materials that explain payment flows, connectivity, data movement, dependencies and handover scope.
  • Collaborate with Product, Engineering, Implementation and Sales teams to assess solution feasibility, position Worldpay capabilities, support pilots and ensure a smooth transition from pre-sales to delivery.
  • Apply a structured approach to solution development by breaking complex requirements into manageable components, identifying actions, and proposing practical solutions aligned with commercial priorities.
  • Communicate solution considerations, decisions and recommendations clearly to support alignment across internal teams and customer stakeholders.
  • Translate customer feedback, market trends and merchant requirements into structured insights that help Product and Engineering teams assess priorities, pilots and future solution opportunities.
  • Other related duties assigned as needed.

What you’ll bring

  • Experience in solution consulting, product management, technical pre-sales, implementation consulting or another product or technology role, ideally within payments, fintech, SaaS or enterprise technology.
  • Solid understanding of enterprise payment solutions, payment schemes, integration models, APIs, acquiring, risk considerations and the broader payments ecosystem, or a strong ability to learn complex technical products quickly.
  • Confidence in visualising technical or product concepts through diagrams, architecture views, flowcharts or similar tools; familiarity with structured diagramming methods such as UML is helpful.
  • Strong product and technical curiosity, with the ability to understand APIs, data flows, architecture options and operational constraints, then explain them clearly to both technical and non-technical audiences.
  • Ability to think like a client by understanding merchant business goals, asking the right discovery questions and translating requirements into practical, technically sound solution options.
  • Strong communication and stakeholder engagement skills, including the ability to facilitate interactive customer discussions, simplify technical topics and influence without relying on one-way presentations.
  • Owner mindset, curiosity and willingness to learn new products, support pilots, engage confidently with Product and Engineering, and use AI or other tools thoughtfully to improve solution quality and efficiency.

About the team

The China Solution Consulting team sits close to customers, Sales, Product, Engineering and Implementation. The role is technical, collaborative and commercially focused. We proactively driving to make things happen. We shape the right solution, explain complex concepts clearly and move opportunities forward with confidence.

This role is well suited to someone, who enjoys both product thinking and customer engagement, using technical understanding, market insight and commercial judgement to connect client needs, product capabilities and delivery realities into professional, visual and business-driven solutions.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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Solution Consultant China

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Our Benefits

Explore the benefits we offer in China

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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      Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

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