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Solution Consultant

  • Team Commercial and Sales
  • Location Mexico City, Mexico
  • Position Type Full time
  • Reference Number JR0611100
Apply now
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Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Data Analyst / Business Solution Consultant to join our ever-evolving Global Strategic Optimization team and be a part of our Optimization – Payment Performance team.

What you’ll own

  • You will be a key member of a global team, helping Worldpay drive best in class for authorization acceptance and payment optimization for our largest strategic merchants in the LATAM region.
  • Facilitate discussions between merchants and regional payment ecosystem participants to drive alignment on authorization optimization strategies and performance improvement initiatives.
  • Stay current on regional payment trends, issuer practices, regulatory changes, and network requirements that may impact merchant authorization performance.
  • Translate data insights into actionable recommendations that support merchant growth and authorization performance objectives.

Key Responsibilities: -

Primary Focus

  • You will translate insights through data-driven storytelling and into actionable items, across internal and external stakeholders to improve authorization, authentication and routing approval rates.
  • You will conduct high-level review of data requirements, data analysis and data visualization to support internal stakeholders with performance monitoring and generate insights for highest volume merchants.

Data-Driven Insights & Storytelling

  • Translate complex data into compelling, actionable insights using clear data storytelling techniques across internal and external stakeholders
  • Conduct high-level data analysis and visualization to monitor performance against benchmarks
  • Identify trends drive merchant authorization performance uplift strategies

Optimization & Performance Improvement

  • Drive improvements in authorization, authentication, and routing efficiency through data-led recommendations
  • Convert analytical findings into practical, scalable solutions that deliver measurable uplifts (e.g. approval rates, revenue protection, cost reduction)

Intake, Prioritization & Delivery

  • Support the intake of new optimization opportunities, including requirement gathering and prioritization
  • Allocate and coordinate work within the team to ensure efficient execution
  • Manage and track a pipeline of initiatives, documenting progress, recommendations, and outcomes

Stakeholder Collaboration & Issue Resolution

  • Work cross-functionally with Operations, Product, Technology, Data, Schemes, and Issuers to implement solutions
  • Communicate insights and recommendations effectively to both technical and non-technical stakeholders

What you’ll bring

Experience

  • 3 to 5 years of experience in a consulting, analytics, payments, merchant services, customer success, or optimization-focused role.
  • Experience analyzing transaction, authorization, or payment performance data and delivering business recommendations to clients.
  • Experience engaging directly with clients and presenting insights to both technical and business stakeholders.
  • Payments industry experience preferred, including merchant acquiring, payment processing, ecommerce, fraud, risk, or authorization optimization.

Technical Skills

  • Working knowledge of SQL for data extraction, analysis, and problem solving.
  • Experience using data visualization and business intelligence tools such as Tableau or Power BI.
  • Strong analytical, problem-solving, and root cause analysis capabilities.
  • Ability to translate complex data findings into clear, actionable business recommendations.

Language Requirements

  • Fluency in Spanish and Portuguese is required.
  • Strong written and verbal communication skills in English, Spanish, and Portuguese, with the ability to engage effectively with clients, issuers, and internal stakeholders across Latin America.
  • Experience working with multinational clients and stakeholders across diverse cultural and business environments is preferred.

It’s a bonus if you have

  • Experience working directly with card issuers, card networks, or acquiring institutions.
  • Familiarity with regional payment market dynamics and authorization trends across Latin America.
  • Experience developing optimization strategies that improve payment approval rates and merchant conversion performance.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections

– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Solution Consultant

Apply now

Our Benefits

Explore the benefits we offer in Mexico

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

      Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

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