Implementation Manager, China (Worldpay)

Team Business Enablement
Location Shanghai, Shanghai, China
Position Type Full time
Reference Number JR0611233

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Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for an Implementation Manager to join our ever-evolving Customer Experience team and help shape the future of global commerce.

What you’ll own

Possess expert level of knowledge on all relevant products and services.
This is a customer-facing role, you’ll be responsible for supporting our customers in integrating with suite of payment services.
As a go-to expert, you’ll work directly with the customer and Account Management team to fully understand the business and deliver the solutions that are fit for purpose.
Support the customer and their relevant technical team to integrate to our suite of products, designing and setting up their accounts, providing technical guidance, as well as assistance in troubleshooting and resolving incidents.
You will be responsible for defining the finalized scope and manage the project right though completion and post live monitoring, following clear and well-maintained project plans. You will keep all relevant stakeholders updated with regular scheduled meetings to identity any risk early and ensure that the project is going to plan.
You’ll use your exceptional project management skills and experience to work on a high number of projects at any one time.
You’ll also plan and deliver customer demos and training on product functionality, to help maximize the value add to their businesses.
Build awareness of changing technical trends within the payment processing industry as well as wider technical trends such as security, web/browser technologies, mobile technologies etc.
You will be responsible for high quality lead project delivery, driving merchant issue resolution and project open item closure.
Other related duties assigned as needed.

What you’ll bring

Bachelor’s degree or above, major in information technology or computer since related.
5+ years development experience in software programing or technology. Familiar with software lifecycle and system architecture, as well as basic computer languages and knowledge, not limited to Java, Javascript, C++/C,.Net, XML, JSON, HTML5, SQL, Oracle, Firewall, HTTP protocol, SFTP mechanism, DTD, XSD, etc.
Fluent in English communication. Has basic documentation and presentation skills, not limited to excel, Power BI, docx, ppt, etc. Able to perform basic data analysis.
Able to manage project activities and the schedule. Has the ability to identify the delivery risks and able to manage the escalations.
Able to trouble shoot technical problems reported in development and integration and drive the resolution.
Accept flexible working hours.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Implementation Manager, China (Worldpay)

Apply now

Our Benefits

Explore the benefits we offer in China

My Health
We offer access to medical coverage that supports the health and wellbeing for you and your family.
My Money
In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
My Lifestyle
We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.
My Family
FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.
My Time Off
We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Application steps

Submit Your Application

Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

Application Review

Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

Interview with a Globalpayer

This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

Offer and Onboarding

The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Ready to take your future global? Become a GlobalpayerReady to take your global? Become a Globalpayer

Find your career

Two smiling women collaborating at their desk

Implementation Manager, China (Worldpay)

Job Description

My Health

My Money

My Lifestyle

My Family

My Time Off

Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

Implementation Manager, China (Worldpay)

Job Description

My Health

My Money

My Lifestyle

My Family

My Time Off

Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

Ready to take your future global? Become a GlobalpayerReady to take your global? Become a Globalpayer

Ready to take your future global? Become a GlobalpayerReady to take your global? Become a Globalpayer