Relationship Manager

Make your mark at one of the biggest names in payments. We’re looking for a Relationship Manager to join our ever evolving Enterprise team and help shape the future of global commerce.

About the role :
As a Relationship Manager, you’ll be part of a team of self-motivated, high achieving sales professionals helping enterprise business owners grow their businesses. By providing industry-leading solutions, you’ll drive some of the most exciting new technology in fintech while advancing the way the world pays, banks and invests.

What you’ll own

• Manage senior stakeholders for your accounts to align on the relationship strategy and agenda, and serve as a point of escalation for the day-to-day relationship activities

• Responsible for selling the company’s products and services, to grow the level of business we do across your portfolio

• Ensures that schedules and budgets are met according to contractual agreements.

• Oversee the creation and delivery of account plans, tracked with division leaders on a quarterly basis

• Coordinate multiple stakeholders across the business in locations around the globe (incl. Product, Legal, Finance, etc.) to be sure mutual objectives are met and we get the best outcomes for our customers

• Structure, negotiate and close deals to meet client expectations and Global Payments ability to deliver; utilize company resources to provide product marketing support or specialized product sales expertise.

• Exhibit a deep working knowledge of company products and services, and be able to articulate customer requirements to drive our product roadmap at Worldpay

• Focus on account retention with a growth mindset to explore new opportunities

• US-domestic travel required for this role

• Other related duties assigned as needed.

What you’ll bring

• 5+ years as an Account Manager / Relationship Manager in FinTech, ecommerce or financial services.

• Experience managing a portfolio of accounts with existing revenue and success meeting targets

• Ability to understand and apply concepts to effectively structure and solve customer problems, while thinking ‘big picture’ to identify new commercial opportunities

• Communicates ideas both verbally and in written form in a clear, concise, and professional manner

• Takes ownership of customer-impacting projects and is proactive in closing out customer challenges quickly

• Organizational and time management skills required to handle multiple time-sensitive projects across our customers

• Able to engage and influence people at all levels, and to build an understanding and trust with internal and external stakeholders

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally

• Proficiency with Microsoft Outlook, Excel and PowerPoint

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections

– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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