QA Engineer III

Job Description

As a Quality Assurance Engineer III, you will develop and execute API, UI, and automated tests and help ensure a high-quality experience for an internal, centralized API used to connect point-of-sale systems. Being able to quickly orientate testing yourself based on exploratory testing and becoming a subject matter expert (SME) for the services within our purview, collaborating with internal teams to troubleshoot issues and improve reliability.

What will you be doing?

• Work in an Agile (Scrum) environment.

• Understand, execute, and maintain test cases across core products and platforms.

• Drive quality for product features by assessing risk and ensuring high-quality releases.

• Prioritize defects/issues and follow through on resolution.

• Partner with internal teams to troubleshoot issues and develop playbooks for future support.

• Review requirements, specifications, and technical design documents and provide timely, meaningful feedback.

• Develop and execute test plans and support user acceptance testing (UAT) across multiple applications and platforms.

• Participate in reviews, freely giving and receiving constructive feedback.

• Attend (and as needed, lead) Scrum meetings.

• Become a subject matter expert for support, solving problems and helping internal teams with technical and process-related issues.

• Manage internal support requests—answering questions and resolving issues related to users, integrations, and data.

• Working knowledge of AI workflows and use cases

What are the requirements?

• Associate degree or higher in Information Systems, Computer Science, Web Systems, or a related field—or equivalent QA experience.

• 2+ years of hands-on experience working as a QA Engineer (or similar QA role).

• Solid understanding of system, acceptance, regression, and integration testing, as well as quality processes, standards, and procedures.

• Strong knowledge of testing methods (e.g., black-box testing, integration testing).

• Knowledge of Postman, Cypress, and other automated testing tools

• Knowledge of Context Driven Testing/Rapid Software Testing

• Knowledge of AWS cloud services

• Ability to communicate at an intermediate level in English.

• Proven ability to manage and prioritize multiple, diverse projects simultaneously.

• Ability to translate test scenarios into detailed, repeatable test steps (including test data requirements).

• Ability to change priorities quickly and the capacity to handle multiple tasks.

• Detail oriented with strong organizational and time management skills

• Ability to work with minimal supervision on moderately complex projects