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Sr Project Manager

  • Team Business Enablement
  • Location Rochester, New York, United States
  • Position Type Full time
  • Reference Number R0071704
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Diverse team working together

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Sr Project Manager who can lead the planning, execution, and successful delivery of large-scale, complex projects and strategic initiatives, ensuring completion on time, within scope, budget, and quality expectations. Develops and implements comprehensive project plans, defining objectives, timelines, resource requirements, budgets, and success metrics while proactively monitoring progress and mitigating risks. Partners with cross-functional teams, business leaders, and key stakeholders to gather requirements, establish priorities, allocate resources, and drive alignment throughout the project lifecycle. Identifies, assesses, and resolves project issues, escalating risks as appropriate to minimize impact on deliverables and timelines. Facilitates project governance through regular status meetings, performance tracking, and executive reporting, providing clear visibility into milestones, risks, dependencies, and overall project health. Serves as the primary liaison across business and technical teams to secure resources, coordinate contributions, and ensure project objectives are achieved while delivering exceptional outcomes and a high level of client and stakeholder satisfaction


What you’ll own

  • Manages projects with a span of influence that typically require working within a single business segment, or possibly two business segments, and/or across a few corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service, and/or Training, etc.
  • Generally works across internal functional areas and/or works with external stakeholders
  • Manages projects that typically require making simple to moderately complex customizations to standard processes and plans, and creates and manages project plans that may or may not include standard templates
  • Manages project plans in which the solution or product, for the most part, exists but there is a need for a simple to moderately complex modification to meet the business requirement
  • Manages and monitors time, scope and cost for the project based on the identified requirements. Identifies issues and may need some guidance with anticipating issues that need escalation; points of escalation are within the leadership team or with more experienced Project Managers
  • Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with internal and/or external stakeholders as requirements are identified, delivery issues arise, and scope changes are requested, etc.
  • Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed
  • Monitors and tracks to the budget; looks for opportunities to increase project revenue through the provision of value added services (e.g., consultancy, test support, etc.) and to lower the cost of delivery to optimize the project team’s productivity
  • Makes decisions within established processes, methodologies, etc.; with some oversight, makes recommendations outside of established guidelines
  • Collaborates with internal areas, such as Legal, Procurement, and Finance, as needed, to manage budgeting and contractual responsibilities and any associated impacts

What you’ll bring

  • Bachelor's Degree
  • Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree
  • Typically Minimum 4+ Years Relevant Exp


It’s a bonus if you have

  • Project Management Professional (PMP) or equivalent
  • Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
  • Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
  • Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.
  • Industry knowledge - has sufficient knowledge of the industry to manage projects, and adapt project deliverables as time, resources, and scope elements change
  • Project Management - has a detailed understanding of project management methodologies
  • Client's (internal or external) business knowledge - has a good understanding of the client’s business

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.


What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

https://jobs.globalpayments.com/en/why-global-payments/benefits/

Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

linkedin.com/in/shonali-r-66744622 -SB

Sr Project Manager

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Our Benefits

Explore the benefits we offer in the USA

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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