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Product Manager - Core Payments Processing
- Team Product and Technology Development
- Location Zagreb, Croatia
- Position Type Full time
- Reference Number R0071799
Job Description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for Technical Product Manager to join our ever evolving Global Product team within Global Payments Europe and help shape the future of global commerce.
What you’ll own
Own the end-to-end payment processing platform across POS and eCommerce channels, covering authorisation, transaction routing, tokenisation, settlement, reconciliation, and lifecycle management.
Define and execute the product roadmap for payment gateways, APIs, integration services, and processing capabilities, prioritising initiatives based on business value, scalability, and platform reliability.
Lead payment integrations and platform architecture, managing hosted solutions, SDKs, APIs, and industry-standard protocols including ISO 8583, REST/SOAP, JSON, and XML.
Translate business requirements into technical solutions, collaborating with engineering teams on API design, processing workflows, non-functional requirements, and production readiness across EMEA, APAC regions.
Drive product performance and continuous optimisation through KPI ownership, monitoring authorisation success rates, transaction performance, platform availability, and customer outcomes to inform roadmap decisions.
What you’ll bring
8-10+ years of Technical Product Management experience delivering complex payment platform capabilities, API products, and transaction processing solutions within fintech, payments, or software environments.
Strong knowledge of payment architectures and transaction lifecycles, including authorisation, routing, settlement, gateway integrations, APIs, and industry-standard messaging protocols.
Hands-on experience translating business requirements into technical specifications, managing product backlogs, creating functional and product briefs, defining acceptance criteria, and partnering closely with engineering teams throughout the SDLC.
Proven ability to solve complex integration and platform challenges, using data-driven analysis to identify root causes, evaluate trade-offs, and deliver scalable, resilient solutions.
Strong stakeholder management and communication skills, able to align engineering, operations, commercial, and executive audiences while driving product outcomes and technical decision-making.
It’s a bonus if you have
A strong ability to partner with stakeholders and teams to understand needs and remove impediments, showing curiosity, empathy, and a clear focus on delivering value to clients and end users
A proactive, ownership-driven mindset — you take accountability for team effectiveness, continuously improve ways of working, and encourage experimentation and innovation within Agile practices
Experience fostering high-performing, collaborative teams, ideally in cross-functional or distributed environments, promoting inclusivity, psychological safety, and a “one team” mentality
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI-Dorotea Milas
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.
