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Premier Accounts Manager - Enterprise
- Team Commercial and Sales
- Location Kansas City, Missouri, United States
- Position Type Full time
- Reference Number R0071827
Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Premier Accounts Manager – Enterprise to join our ever-evolving Greater Giving team and help shape the future of global commerce.
You will work closely with nonprofit leaders to plan, execute, and optimize fundraising initiatives—supporting everything from auctions and galas to broader donor engagement strategies—while identifying opportunities for long-term growth and success.
What you’ll own
Strategic Enterprise Account Management
Serve as the primary point of contact for premier nonprofit clients
Build strong relationships with executive leadership and fundraising teams
Lead regular client meetings, account reviews, and strategic discussions
Fundraising & Event Strategy Partnership
Provide guidance on fundraising strategies, including events and donor engagement
Help clients optimize platform usage and event execution
Deliver insights and recommendations to improve fundraising performance
Customer Retention & Growth
Drive client retention, renewals, and long-term partnerships
Identify opportunities to expand services, events, and product adoption
Monitor account health and proactively address risks
Cross-Functional Collaboration
Partner with internal teams to deliver excellent client outcomes
Advocate for client needs and coordinate resources to resolve issues
Support Professional Event Services (PES), including pre-event planning
Travel to and support 6–10 fundraising events annually
What you’ll bring
Bachelor’s degree
5+ years of experience in enterprise account management, customer success, SaaS, nonprofit partnerships, fundraising technology, or related fields
Experience managing complex customer relationships with multiple stakeholders
Proven ability to drive customer retention, renewals, and account growth
Experience using CRM or customer management systems (e.g., Salesforce)
It’s a bonus if you have
Experience working with nonprofits, associations, foundations, or mission-driven organizations
Strong understanding of nonprofit fundraising and event-based models (e.g., auctions, galas, golf tournaments)
Background in fundraising event management, donor engagement, auction technology, or advancement services
Familiarity with live fundraising events and in-person event operation
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
$65,000 - $75,000
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
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