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Professional Services Consultant - Implementation Specialist
- Team Client Experience
- Location Toronto, Ontario, Canada
- Position Type Full time
- Reference Number R0072082
Job Description
Ready to take your career global?
Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a Professional Services Consultant on the ACTIVENet Implementation team, you bring innovative solutions directly to organizations and create a real, measurable impact on their day-to-day operations.
As a Professional Services Consultant, you will drive new business growth within our Implementation Team, with a primary focus on implementing our ACTIVENet (ANET) SaaS solutions.
You will be a self-motivated Implementation Specialist to deliver technical services across ACTIVE’s enterprise software platforms. Services will be delivered across market segments and include database, platform, and infrastructure management (moves, upgrades), system integrations, and hardware configuration. The position works directly with our clients remotely and onsite throughout North America. Intake and analyze business problems then establish and deploy technical solutions.
What you’ll own
Lead solution planning and design: You will partner with clients and internal stakeholders to scope requirements and design tailored hardware, software, and integration solutions that meet business needs.
Drive successful implementations: You will coordinate day-to-day implementation activities, ensuring projects are delivered smoothly and aligned with defined timelines and objectives.
Develop deployment and training strategies: You will create and execute technology rollout plans, including end-user training to support adoption and long-term success.
Collaborate across teams: You will work closely with Project Managers, Consultants, and other stakeholders to align functional requirements with deliverables and ensure seamless execution.
Ensure smooth project transitions: You will partner with support teams to facilitate effective handoffs at project close, setting clients up for continued success post-implementation.
The position will be hybrid, based 3 days a week from our Toronto offices.
What you'll bring
Build strong client relationships: You will demonstrate a polished, professional approach while quickly establishing trust and credibility with enterprise-level customers.
Solve complex challenges: You will apply strong problem-solving skills to navigate complex business processes, adapt to new technologies, and deliver effective solutions.
Communicate with impact: You will deliver clear presentations and well-structured reports, while managing expectations and turning challenges into positive outcomes.
Drive projects with ownership: You bring an entrepreneurial mindset to manage projects, support deployments, and ensure successful outcomes in dynamic environments.
Leverage technical and industry expertise: You will utilize knowledge of software deployment, technical architecture (APIs, databases, SQL), and relevant industries to support client success and best practices.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
About ACTIVE
ACTIVE Network® is on a mission to make the world a more active place by connecting people to the things they love, want and need to do. Our SaaS technology platform offers intelligent and intuitive registration, secure payment processing, insightful data and services to help organizers drive increased participation and revenue while streamlining administration. We also engage over 13M participants on behalf of over 27,000 organizers through our global marketplace for activities and events. The partnerships and data insights achieved through our diverse customer base fuel innovations and allow us to deliver best-in-class solutions. The markets we serve include: Race and Events, University Athletics and Programs, Camp and Classes, Swim Programs, YMCA Management, Park & Recreation Management, and more. Founded in 1999, ACTIVE Network is headquartered in Dallas, Texas, with offices throughout North America, Europe, and Asia. We are part of Global Payments Inc.(NYSE: GPN), which has been delivering innovative payment solutions for over 50 years. For more information, please visit ACTIVEnetwork.com.
Our perks - what we’ll bring for you
We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
A competitive salary ($50,000 - $65,000 CAD) and benefits package that recognizes your contribution
Opportunities to grow your skills and build your career within a global business
Access to learning, development and on-the-job experiences that expand your expertise
A supportive, inclusive team environment where your ideas and input matter
Time to give back through community and charity initiatives
A global employee assistance program to support your wellbeing
Recognition through a global platform that celebrates your achievements.
https://jobs.globalpayments.com/en/why-global-payments/benefits/
Diversity and EEO Statements
Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects
Inclusion and Diversity are steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in Canada on a full-time basis without the need for current or future immigration sponsorship.
The position listed in this requisition is ineligible for the referral bonus award program.
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