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Manager, Product Delivery

  • Team Product and Technology Development
  • Location Charlotte, North Carolina, United States
  • Position Type Full time
  • Reference Number R0072609
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Job Description

We are looking for an experienced and strategic Manager, Product Delivery to lead a team of Technical Project Managers delivering large-scale, complex initiatives across the Genius S roadmap. This role is responsible for ensuring delivery excellence across multiple concurrent programs, with a strong focus on time, cost, quality, governance, and stakeholder alignment.
As a key member of the Product Delivery leadership team, you will oversee end-to-end delivery planning and execution, support cross-functional collaboration, and act as an escalation point for delivery risks, RAID items, and resource challenges. You will play a critical role in driving operational discipline, managing SteerCo reporting, and ensuring initiatives are delivered successfully against agreed milestones and business outcomes.
You will work closely with Product, Engineering, Finance, and other business stakeholders to prioritise initiatives, resolve issues, and maintain momentum across the roadmap. This is a highly collaborative leadership role that requires strong people management, excellent executive communication, and the ability to navigate complexity in a fast-paced software delivery environment.
The ideal candidate will bring significant project and program delivery experience, people leadership capability, and a strong understanding of software delivery lifecycle practices, including Agile and waterfall methodologies. Experience in fintech, payments, or financial services would be highly advantageous.

Key skills and experience include:

  • Extensive experience in project and program delivery
  • Strong people leadership and team management capability
  • Experience managing large-scale, complex cross-functional initiatives
  • Excellent stakeholder engagement and executive communication skills
  • Strong understanding of SDLC and project delivery methodologies
  • Ability to manage risk, dependencies, and competing priorities effectively
  • Experience with Jira and delivery governance processes
  • Background in fintech, payments, or financial services preferred

Manager, Product Delivery

Apply now

Our Benefits

Explore the benefits we offer in the USA

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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