EFT/POS Field Technician

Team Business Enablement
Location Athens, Greece
Position Type Full time
Reference Number R0073453

Two colleagues smiling while reviewing a tablet together beside a laptop in a modern office kitchen.

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a EFT/POS Field Technician to join our ever evolving Operations team and help shape the future of global commerce.

In Greece, we conduct business through EDPS, which is one of the leading FINTECH companies in the country, specializing in Payments Processing and Advanced Payment Solutions. Our goal is to be the go-to solution for large retailers across all sectors and offer cutting edge technology to accept and process electronic payments on both physical location (POS) and eCommerce environments.

What you’ll own

The main function of a EFT/POS Field technician is to install, maintain, and validate correct operations of the EFT/POS equipment at customer site.
Diagnose, troubleshoot, and resolve hardware and software issues affecting payment terminals
Conduct field visits to customer locations for installations, replacements, repairs, and upgrades
Train merchants and end users on the proper use and basic troubleshooting of POS equipment
Provide customer service and diagnostic skills.
PC or EFT/POS installation/repair experience an advantage but not essential as full training will be provided to the right candidate.
Escalate complex technical issues when required and follow through until resolution
Flexibility to rotate working hours with other team members is critical.
Ensure compliance with company procedures, security standards, and health & safety requirements
Provide professional customer support and maintain strong client relationships
Perform other tasks assigned by the supervisor.

The duties listed are indicative and not restrictive.

What you’ll bring

At least secondary education. University Degree is desirable.
2-3 years’ experience in a similar role. Experience within the Fintech/payments industry would be beneficial
Excellent Communication Skills, verbal and written.
Customer service oriented and personable.
Strong listening and problem-solving skills.
Pro-active attitude and team oriented.
Problem-solving attitude.
Committed to support.
Excellent PC Skills
Driver’s license B category (active driver)

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

For more information regarding the personal data that Global Payments collects during the application process as well as the way such data are processed, please visit the Privacy Notice

EFT/POS Field Technician

Apply now

Application steps

Submit Your Application

Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

Application Review

Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

Interview with a Globalpayer

This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

Offer and Onboarding

The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Two colleagues smiling while collaborating at a desk with laptops.

Ready to take your future global? Become a GlobalpayerReady to take your global? Become a Globalpayer

Find your career

EFT/POS Field Technician

Job Description

Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

EFT/POS Field Technician

Job Description

Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

Ready to take your future global? Become a GlobalpayerReady to take your global? Become a Globalpayer

Ready to take your future global? Become a GlobalpayerReady to take your global? Become a Globalpayer