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Installation Technician

  • Team Client Experience
  • Location Troy, Michigan, United States
  • Position Type Full time
  • Reference Number R0074129
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Job Description

Ready to take your career global?


Make your mark at one of the biggest names in payments. We’re looking for an Installation Technician to join our ever-evolving Implementation & Conversion Services team and help shape the future of global commerce.


What you'll own

  • Partner with clients throughout the conversion and implementation process, helping configure solutions that align with business needs and operational requirements.
  • Serve as a primary point of contact for assigned clients, supporting system setup, testing, issue resolution, and a successful transition to production.
  • Support data mapping, validation activities, and conversion readiness efforts to ensure accurate and consistent client configurations.
  • Perform testing activities, document results, identify issues, and collaborate with internal teams to resolve discrepancies and improve implementation outcomes.
  • Deliver client education and functional support, helping users understand system capabilities and preparing them for long-term success.

What you'll bring

  • Associate's degree in Business, Computer Science, Information Systems, Finance, or a related field, or equivalent relevant experience.
  • Experience supporting business systems, implementations, conversions, integrations, or client-facing projects.
  • Strong analytical and problem-solving skills with the ability to identify issues, evaluate options, and drive resolution.
  • Excellent communication and relationship-building skills, with the ability to work effectively with clients and cross-functional teams.
  • Proven ability to manage multiple priorities, stay organized, and deliver results in a fast-paced environment.

It's a bonus if you have

  • Experience with Customer Service a plus!
  • Exposure to system integrations, data mapping, conversion projects, or implementation methodologies.
  • A collaborative mindset with a passion for continuous improvement and delivering exceptional client experiences.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections, it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.


What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.


Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.


#LI-NF

Installation Technician

Apply now

Our Benefits

Explore the benefits we offer in the USA

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

      Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

      Find your career
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