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Associate Product Manager - Onboarding

  • Team Product and Technology Development
  • Location Virtual, Queensland, Australia
  • Position Type Full time
  • Reference Number R0074233
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Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Associate Product Manager to join our ever-evolving Product team and help us unleash the potential of every business.



About the opportunity
As an Associate Product Manager, you’ll help shape and deliver onboarding products and transformation initiatives across Oceania.


Working closely with Product, Technology, Operations and business teams, you’ll turn customer and business needs into practical product solutions. You’ll contribute across the full product lifecycle, from discovery and requirements through to delivery, launch and continuous improvement.


This is an opportunity to combine product thinking, business analysis and hands-on delivery, while helping create simpler, more effective onboarding experiences.


Salary

The annual salary range for this position is AUD $ 130,000 to 150,000 plus superannuation.


What you’ll own

  • Support the development and execution of product roadmaps and transformation initiatives.
  • Research customer, market and competitor trends to identify opportunities.
  • Define, prioritise and manage product backlogs in line with customer and business needs.
  • Gather and translate requirements into clear epics, features, user stories and acceptance criteria.
  • Map processes, uncover pain points and identify opportunities for improvement.
  • Facilitate discovery sessions and workshops with key stakeholders.
  • Contribute to business cases, product recommendations, launch activities and adoption.
  • Partner across Product, Technology, Operations and the business to deliver product enhancements.
  • Support delivery through design, testing, implementation and release.
  • Monitor feedback and outcomes to help drive continuous product improvement.

What you’ll bring

  • 4+ years’ experience in Product Management, Business Analysis, Product Delivery or a related role.
  • Experience working across the end-to-end product lifecycle, from discovery through to launch.
  • Strong stakeholder management and communication skills, with confidence working across technical and non-technical teams.
  • Experience working in Agile environments and contributing to product backlogs.
  • Strong analytical and problem-solving skills with a customer-focused mindset.
  • The ability to balance strategic thinking with hands-on execution.
  • Experience translating business and customer needs into clear, actionable product requirements.
  • Knowledge of Salesforce products and their application within business or customer-facing processes.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.


What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.


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Associate Product Manager - Onboarding

Apply now

Our Benefits

Explore the benefits we offer in Australia

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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    Privacy Statement

    Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

    Sourcing Model

    Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

    Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

    Find your career
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