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Senior Sales Support Coordinator

  • Team Other
  • Location Buffalo, New York, United States
  • Position Type Full time
  • Reference Number R0075774
Apply now
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Job Description


Job Posting Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Sales Support Coordinator Senior to join our ever-evolving Global Payments team and help shape the future of global commerce.


What you’ll own

• Partner with Sales Leadership to support strategic initiatives that drive sales performance and business growth.

• Develop project plans, manage timelines, coordinate stakeholders, and track progress against key objectives.

• Identify opportunities to improve sales effectiveness, referral generation, banker engagement, and overall team performance.

• Support implementation of programs, processes, and initiatives designed to improve execution across the sales organization.

• Monitor initiative progress, identify obstacles, and recommend solutions to help achieve desired outcomes.

• Develop sales presentations, playbooks, training materials, communications, and other resources that support seller effectiveness.

• Assist with onboarding programs, training initiatives, and ongoing sales development activities.

• Gather and share best practices from top-performing teams and individuals.

• Support communication of priorities, strategies, and key organizational updates across the sales organization.

• Partner with stakeholders to identify opportunities to improve sales readiness and execution.

• Analyze sales, referral, pipeline, and performance data to identify trends, opportunities, and areas requiring attention.

• Develop reports, dashboards, scorecards, and presentations that support business decision-making.

• Leverage Salesforce, Excel, and other reporting tools to deliver actionable insights to leadership.

• Assist in measuring the effectiveness of key sales initiatives and recommend enhancements based on performance results.

• Translate data into meaningful recommendations that improve decision-making and business outcomes.

• Collaborate with Sales, Marketing, Operations, Product, Training, and Banking Partner teams to support strategic initiatives.

• Coordinate activities across multiple stakeholders to ensure alignment and execution.

• Support programs designed to strengthen relationships between sales teams and banking partners.

• Assist with business reviews, planning sessions, leadership meetings, and other strategic activities.


What you’ll bring

  • Bachelor's degree in Business, Finance, Marketing, Communications, or related field, or equivalent combination of education and experience.
  • Experience supporting sales operations, sales enablement, strategy, business analysis, project coordination, or related functions.
  • Strong analytical and problem-solving skills.
  • Advanced proficiency with Microsoft Excel and PowerPoint.
  • Experience working with Salesforce CRM and reporting tools.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Ability to work effectively in a fast-paced, highly collaborative environment.
  • Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.
  • Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact. Empowered – You use our initiative, taking calculated and thoughtful risks to progress
  • Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.

It’s a bonus if you have

• Experience in payments, fintech, banking, or financial services.

• Experience supporting sales effectiveness, sales enablement, or strategic planning initiatives.

• Experience building executive-level presentations and business reviews.

• Experience managing cross-functional projects or programs.

• Salesforce reporting and dashboard development experience.


About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.


What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.


Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Senior Sales Support Coordinator

Apply now

Our Benefits

Explore the benefits we offer in the USA

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

      Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

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