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Senior Project Manager

  • Team Other
  • Location Cincinnati, Ohio, United States
  • Position Type Full time
  • Reference Number R0076568
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Job Description


Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Senior Project Manager to join our ever-evolving team and help shape the future of global commerce.

What you’ll own

  • Partner with clients to design and configure complex solutions that align with their business needs, serving as the functional subject matter expert throughout implementation.
  • Lead discovery, configuration, and consulting discussions, providing strategic recommendations based on deep product expertise and prior implementation experience.
  • Analyze requirements, validate solution designs, troubleshoot configuration issues, and guide clients through system setup and optimization.
  • Drive data mapping, conversion, and validation activities, collaborating with technical teams to ensure accurate and successful implementations.
  • Lead testing efforts, including end-to-end validation, issue resolution, and first-occurrence production events.
  • Serve as a trusted advisor and primary client contact during implementation, proactively identifying risks, resolving challenges, and ensuring a seamless client experience.
  • Mentor junior team members, share best practices, and provide guidance on complex client configurations and problem resolution.
  • Deliver client training, knowledge transfer, and transition support to ensure long-term success and adoption of implemented solutions.
  • Contribute to process improvements, implementation standards, and business requirements documentation to enhance delivery quality and efficiency.

What you’ll bring

  • Bachelor’s degree in Business, Computer Science, Information Systems, Finance, or a related field.
  • Equivalent combination of education and relevant experience will be considered in lieu of a degree.
  • 6+ years of experience in business operations, financial services, information systems, implementation, or a related field.
  • Experience working with complex business processes, system configurations, data analysis, or client-facing solution delivery.
  • Payments industry, card processing, or TSYS platform experience strongly preferred.

It’s a bonus if you have

  • Master’s degree in Business, Information Systems, Computer Science, Finance, or a related field.
    • MBA preferred.
  • 6+ years of experience supporting complex business, technology, implementation, or payment processing environments.
  • Experience leading system integrations, client implementations, data conversions, or platform migrations preferred.
  • Demonstrated ability to manage cross-functional projects, solve complex business challenges, and drive successful client outcomes.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.


Total Base Pay Range: $100,000.00-150,000.00 USD Annual

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors

Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits Page at

https://jobs.globalpayments.com/en/whyglobal[1]payments/benefits/

Apply By: Please note that the deadline for applications is 11/20/2026


EEOC Statement


Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.


If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.


Washington Candidates: Click here for information on the Fair Chance Act.

Senior Project Manager

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Our Benefits

Explore the benefits we offer in the USA

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

      Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

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