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Solution Consultant Japan

  • Team Commercial and Sales
  • Location Tokyo, Tokyo, Japan
  • Position Type Full time
  • Reference Number R0076974
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Job Description

Ready to take your career global?


Make your mark at one of the biggest names in payments. We’re looking for a Sales Solution Consultant to join our APAC Commercial & Sales team and help us unleash the potential of our business.


About the team

The eCommerce division is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth Digital Content, Global Retail, Airlines, Regulated Gambling and Travel and in doing so we are privileged to partner with many of the world s most dynamic organizations.


Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay's share of wallet. To achieve this we aim to reach more customers in more markets, in local language and with local payment options.


What you’ll own

The role plays critical role in the sales process by providing in-depth product and technical expertise in crafting solutions to meet prospective client requirements. Identifying any product functionality enhancements to develop. This role involves working closely with sales team, clients, and internal stakeholders to ensure the successful delivery of our solutions.

  • Responsible for supporting our Sales teams by facilitating in-depth discussions with customers regarding integration, product, connectivity structure, and best practices
  • Meeting with customers and engaging in new customer integrations from the technical discovery phase through handover to implementation team. Your time will roughly be spent on: 60% new business, 10% on RFP responses, 10% on scope, 10% on training, 5% on voice of customer communications, and 5% on Delivery engagements
  • Actively support large or complex integrations, engaging with Business Development manager, Relationship Managers and customers in pre-sales technical dialogue (e.g. proposed integration approach, attending on-site meetings and developing presentation materials)
  • Stay up to date with payment industry trends and advancements to provide informed recommendations.
  • Other related duties assigned as needed.

What you’ll bring

  • You will have solid experience in a Presales customer facing role, dealing with C-level stakeholders, having strong project management skills within the payment industry and knowledge of different products and services within payments.
  • Ability to translate complex technical concepts into clear and compelling solutions.
  • Possess strong communication and presentation skills are a must to be successful in the role.
  • Comfortable in working with internal stakeholders and external customers.
  • Proven experience working both in Japan and internationally, with the ability to engage confidently with Japan-based clients while collaborating effectively with global teams across regions and time zones. Business-level Japanese and a strong understanding of local business culture are highly desirable.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.


What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.


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Solution Consultant Japan

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Our Benefits

Explore the benefits we offer in Japan

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My LIfestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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    Privacy Statement

    Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

    Sourcing Model

    Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

    Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

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