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Global Payments Academy (Free Training)

  • Team Client Experience
  • Location Quezon City, Philippines
  • Position Type Full time
  • Reference Number R0071404
Apply now
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Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for driven individuals to join our GP Academy Free Training Program and become part of our ever evolving team and help shape the future of global commerce.

What you’ll own

  • Training & Development: Complete the GP Academy program and build foundational skills in customer service and payments.

  • Customer Support Readiness: Learn how to handle inquiries across channels with professionalism and confidence.

  • Tools & Process Familiarity: Gain hands-on knowledge of systems, workflows, and best practices used in a global payments environment.

What you’ll bring

  • Open to college, SHS, or high school graduates, including fresh graduates, undergraduates, and career shifters who are eager to start a career in customer service.

  • Strong willingness to learn, with the drive to develop customer service skills and improve English communication in a fast-paced environment.

  • Flexibility to complete a 15–20 day training program with daily allowance and actively participate in all training activities.

  • Amenable to onsite work and shifting schedules, including weekends and holidays, based on business needs.

  • Commitment to go through the full hiring process (virtual or onsite) and pursue opportunities for CSR, TSR, or Back Office roles after training.

It’s a bonus if you have

  • Basic background in customer service, BPO, or any client-facing role.

  • Exposure to Microsoft Teams, basic computer tools, or similar systems.

  • Strong typing skills and familiarity with email or chat-based communication.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments Academy (Free Training)

Apply now

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

  • My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

    My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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      Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

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