Sales Development Representative (業務開發主任)

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a SDR (Sales Development Representative) – Payment Solutions Specialist to join our ever-evolving Sales Development Team and help shape the future of global commerce. As the critical first point of engagement in our client acquisition journey, you’ll play a key role in helping businesses find the right payment solutions to grow and succeed. Your ability to uncover client needs, identify opportunities, and connect prospects with tailored solutions will directly influence revenue growth, client experience, and sales effectiveness. Working across Sales, Product, Risk, and Compliance teams, you’ll help create a seamless path from prospect to customer while contributing to Global Payments’ mission of powering commerce worldwide through innovative technology, trusted partnerships, and exceptional service.

What you'll own

• Drive qualified revenue opportunities by uncovering client needs, assessing potential, and connecting businesses with the right payment solutions, contributing to stronger conversion rates and sustainable growth.

• Create exceptional first-client experiences through timely, consultative engagement that builds trust, accelerates decision-making, and increases the quality of opportunities entering the sales pipeline.

• Influence sales success with actionable insights by capturing meaningful prospect intelligence that improves lead prioritization, strengthens forecasting, and enables better business decisions.

• Strengthen pipeline performance and accountability by ensuring opportunities progress efficiently, identifying risks early, and helping improve service level agreement (SLA) adherence, responsiveness, and sales productivity.

• Champion continuous improvement by identifying opportunities to enhance qualification processes, lead routing, and sales operations, driving greater efficiency and scalability across the business.

What you'll bring

• Proven experience in fintech, payment processing, financial services, sales operations, lead qualification, client onboarding, or a related commercial environment.

• Strong consultative selling skills with the ability to understand business challenges, uncover client needs, and recommend tailored solutions that deliver value.

• Experience using customer relationship management (CRM) platforms, including Salesforce, to manage pipeline activities, maintain data integrity, and support sales performance.

• Analytical capabilities with proficiency in Microsoft Excel, Google Sheets, pivot tables, and data-driven decision-making techniques.

• Excellent communication, stakeholder management, and organizational skills, with the ability to thrive in a fast-paced environment while maintaining accuracy and accountability.

It's a bonus if you have

• Experience within merchant acquiring, payment solutions, or the broader fintech ecosystem.

• Exposure to business intelligence and reporting tools such as Power BI or Tableau.

• Knowledge of Lean, Six Sigma, or other process improvement methodologies, with a demonstrated continuous improvement mindset.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.