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Manager Business Partnerships

  • Team Product and Technology Development
  • Location Mexico City, Mexico
  • Position Type Full time
  • Reference Number R0074986
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Job Description

Ready to take your career global?


At Global Payments, you can turn ambitious product strategies into outcomes that make a difference for clients, our business, and the payments ecosystem. As a Manager Business Partnerships, you’ll own the delivery of strategic product roadmaps and create the visibility, governance, and momentum needed to bring products to market successfully.

What you’ll own

- Lead strategic product roadmap delivery to turn business priorities into measurable outcomes, while keeping budgets, timelines, and strategic goals on track.
- Own delivery health and performance across your assigned products or portfolio, using financial data, key performance indicators (KPIs), and delivery metrics to identify opportunities, address risks, and protect successful outcomes.
- Shape agile product delivery practices by creating tools, processes, and ways of working that improve efficiency, close capability gaps, and strengthen business performance.
- Create clear visibility for senior leaders and stakeholders by establishing reporting, governance, and communication practices that bring risks, opportunities, decisions, progress, scope, schedules, and budgets into focus.
- Drive proactive risk and issue resolution by identifying threats to delivery early, creating effective mitigation strategies, and seeing critical issues through to complete resolution.
- Build delivery capacity and prioritization across the product portfolio by managing work intake and capacity planning, creating the conditions for teams to focus on the priorities that deliver the greatest business and client impact.
- Strengthen product governance and execution by improving policies, processes, and controls that create greater consistency, efficiency, and effectiveness across product delivery.
- Build trusted relationships across the organization to align teams around strategic objectives, influence decisions, and create accountability for delivering portfolio outcomes.

What you bring
- A bachelor’s degree in Computer Science or an equivalent field from an accredited university, or relevant experience in lieu of a degree.
- Typically 10 or more years of experience in product delivery or consulting, with a strong track record in product development or management within an agile environment. Experience with cloud-based Software as a Service (SaaS) products is preferred.
- Strong project and leadership experience, ideally within the payments industry, with a clear understanding of the payments ecosystem.
- Proven ability to define and monitor KPIs with business partners and use data to drive decisions, improve performance, and deliver strategic outcomes.
- Strong risk management, governance, negotiation, and collaboration skills, with the confidence to influence internal and external stakeholders and resolve complex issues.
- The ability to lead through complexity, set direction for critical initiatives, and make sound decisions with broad ownership for objectives and outcomes.


It’s a bonus if you have
- Experience within the payments, credit card processing or financial services industry.

- A Master’s degree, Program Management Professional (PgMP) certification, partnership management experience, or knowledge of clearinghouse online and batch processes would be valuable.


About the team

You’ll work across Finance, Sales, Account Management, product teams, and other key stakeholders to turn complex priorities into clear plans and measurable results. You’ll have the opportunity to influence how we deliver products, improve the way we work, and create stronger connections across a global organization.

In this role, you’ll lead product delivery from intake through deployment and ongoing management. You’ll shape strategic outcomes, drive continuous improvement, anticipate and remove roadblocks, and create the clarity senior leaders need to make confident decisions. Your work will strengthen product delivery across Global Payments and help shape the future of commerce.

Our perks - what we’ll bring for you
We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
A competitive salary and benefits package that recognizes your contribution
Opportunities to grow your skills and build your career within a global business
Access to learning, development and on-the-job experiences that expand your expertise
A supportive, inclusive team environment where your ideas and input matter
Time to give back through community and charity initiatives
A global employee assistance programme to support your wellbeing
Recognition through a global platform that celebrates your achievements

What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative — always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.


Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Manager Business Partnerships

Apply now

Our Benefits

Explore the benefits we offer in Mexico

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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    Privacy Statement

    Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

    Sourcing Model

    Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

    Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

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