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Transformation Portfolio Director

  • Team Other
  • Location London, United Kingdom
  • Position Type Full time
  • Reference Number R0076794
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Job Description


Job Posting Description

Are you ready to write your next chapter?


Make your mark at one of the biggest names in payments. We’re looking for a Transformation Portfolio Director to join our ever evolving Global Enterprise Operations team and help us unleash the potential of every business.


What you’ll own as the Transformation Portfolio Director

  • Lead the end‑to‑end orchestration of the Global Enterprise Operations transformation portfolio, ensuring initiatives are prioritised, sequenced, and collectively deliverable in a complex, evolving environment
  • Facilitate executive‑level prioritisation and trade‑off decisions (quarterly and monthly), translating strategy into clear, actionable portfolio outcomes
  • Directly lead a subset of strategic transformation programmes, providing hands‑on oversight to maintain momentum, resolve issues, and ensure delivery of intended outcomes
  • Shape and drive elements of the Global Enterprise Operations Target Operating Model (TOM), ensuring alignment between structure, capability, and strategic ambition
  • Maintain momentum and accountability across initiatives by challenging sponsorship, surfacing risks early, and ensuring decisions translate into tangible delivery progress

What you’ll bring

  • Proven experience leading complex transformation portfolios while directly delivering large‑scale programmes in a matrixed organisation, with exposure to senior leadership (ExCo‑1 / LT level)
  • Demonstrated ability to design and implement Target Operating Models, including organisational design (OD), and translate high‑level intent into executable, sustained change
  • Strong track record of influencing outcomes and driving delivery without formal authority, particularly across diverse stakeholders and varying levels of delivery maturity
  • Highly developed judgement in prioritisation and decision support, with the ability to frame trade‑offs (scope, funding, timing, capacity) and guide senior stakeholders to clear, pragmatic decisions
  • Ability to operate effectively in complex, ambiguous environments, bringing structure, pace, and clarity where information, alignment, or delivery confidence may be incomplete

It’s a bonus if you have

  • Experience working within mixed funding models (e.g. investment‑funded and self‑funded initiatives) and navigating associated delivery and benefits realisation challenges
  • A track record of building or uplifting portfolio, programme, or project delivery capability within a function or business unit
  • A recognised delivery or transformation certification (e.g. MSP, PMP, SAFe, Lean), applied pragmatically rather than prescriptively

About the team


To learn more about our winning teams, check out our world-class teams that own it every day.


What makes a Worldpayer


What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.


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Transformation Portfolio Director

Apply now

Our Benefits

Explore the benefits we offer to Globalpayers in the United Kingdom

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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