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Head of Sales - Cross Sales

  • Team Commercial and Sales
  • Location Gateshead, United Kingdom
  • Position Type Full time
  • Reference Number JR0610926
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Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Head of Sales to join our ever-evolving Cross Sales team and help shape the future of global commerce.


About the team

The Cross Sales team drives revenue growth and customer retention across a portfolio of SMB customers by increasing product adoption, identifying new opportunities, and strengthening existing customer relationships.

What you’ll own

  • Develop and execute growth strategies to increase revenue, profitability and customer retention, ensuring alignment with the organisation’s long-term objectives and commercial priorities.
  • Drive the transformation of the Cross Sales business through data-led portfolio management, improved commercial execution and sustainable growth initiatives
  • Provide strategic leadership for the Cross Sales portfolio, taking accountability for commercial performance, organisational capability and the delivery of long-term business outcomes. Foster a high-performance culture focused on accountability, customer value and continuous improvement.
  • Lead and develop a multi-layer sales leadership team, building leadership capability, strengthening succession planning and developing future talent to ensure sustained business performance and growth.
  • Manage and inspire the business development function, providing clear direction, coaching and performance oversight to achieve revenue, retention and sales targets while driving high levels of engagement and productivity.
  • Collaborate with senior stakeholders across the business, influencing strategic decisions, aligning priorities and ensuring successful delivery of key transformation and growth programmes.
  • Prepare and present executive-level reports and insights, communicating business performance, pipeline health, forecasts, risks and strategic recommendations to support informed decision-making and business planning.

What you’ll bring

  • Proven senior sales leadership experience, leading large, multi-layer teams through periods of growth, transformation and change while consistently delivering commercial outcomes.
  • Exceptional leadership and talent development capability, with a track record of building high-performing teams, developing future leaders and creating strong succession pipelines.
  • Strategic commercial acumen, with experience translating business strategy into clear execution plans that deliver sustainable revenue growth, customer retention and profitability.
  • Strong performance leadership, establishing a culture of accountability through robust target setting, coaching, governance and performance management frameworks.
  • Expertise in revenue growth and portfolio expansion, driving customer value through cross-selling, upselling, retention strategies and data-led opportunity identification.
  • Proven change leadership skills, successfully influencing and leading organisational transformation, embedding new ways of working and delivering lasting business improvements.
  • Executive stakeholder management and influencing, building trusted relationships across senior leadership teams and aligning stakeholders behind strategic priorities and business objectives.
  • Data-driven decision-making capability, leveraging insights, trends and commercial performance metrics to inform strategy, prioritise investment and drive business outcomes.
  • Passion for culture, capability and organisational development, creating an inclusive, high-performance environment that promotes engagement, continuous improvement and long-term success.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections

– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

#LI-BH1

Head of Sales - Cross Sales

Apply now

Our Benefits

Explore the benefits we offer to Globalpayers in the United Kingdom

  • My Health

    We offer access to medical coverage that supports the health and wellbeing for you and your family

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

    My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing

  • My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

      Ready to take your future global? Become a GlobalpayerReady to take your future global? Become a Globalpayer

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