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Senior Recovery Analyst

  • Team Legal, Compliance, Risk and Audit
  • Location Quezon City, Philippines
  • Position Type Full time
  • Reference Number R0074058
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Job Description

Summary of This Role

Assists in development of risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. Tests plans with various operational and support groups in IT. Involved in the evaluation and selection of vendors to ensure service level agreement meet business continuance and disaster recovery planning requirements.

What Part Will You Play?

  • Develops basic and complex Business Continuity (BC), Disaster Recovery (DR) and Emergency Response plans to effectively minimize the impact of internal and/or external threats to the hard and soft assets of the organization and assists with the implementation of BC/DR plans. Maintains and updates plan documents to ensure compliance with local/state/federal requirements and industry best practices. Uses Business Continuity methodologies to identify critical business functions, acceptable application downtimes, financial loss due to unavailability, their recovery priorities and interdependencies.
  • Plans, coordinates, and occasionally leads the execution of Business Impact Analyses, Risk Assessments and other BC/DR projects and collaborates with asset management and change management teams on mitigation efforts to minimize the exposure of the organization. Evaluates completed BC and DR exercises to ensure stated objectives are met, to include issue identification/resolution and interdepartmental coordination during recovery exercises. Reviews after action reports to identify opportunities for plan and process improvement.
  • Coordinates the set-up of alternate facilities for equipment, resources and data to start production for business recovery (Hot Sites). Utilizes knowledge and experience of Hot Sites and personnel, makes critical decisions regarding business recovery and may prioritize/assign Hot Site support tasks to lower level Business Continuity Analysts. Provides status updates to the Crisis Action Team based on feedback from the recovery teams. Recovers multiple computer platforms, networks, operating systems and/or applications. Utilizes contingency planning software tools.
  • Trains recovery team members and the workforce on BC/DR policies and procedures. Advises and communicates to senior leadership within the department on local/state/federal requirements, industry best practices and provides supporting BC and DR information.
  • Interacts directly with external clients, according to project requirements. Supports client consultation via subject matter expertise and follow-up assignments for the progression of the project. Participates in vendor contract negotiations by completing research and gathering supporting data as directed.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: No degree Specified
  • Typically Minimum 4 Years Relevant Exp
  • Related work experience


Preferred Qualifications

  • Background in Information Technology and Payments Industry
  • Preferred Certifications/Certifying Organizations: DRII. BCI. Sentryx

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
  • Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
  • Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

Senior Recovery Analyst

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My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family.

  • My Money

    In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

  • My Lifestyle

    We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

    My Family

    FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

  • My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Globalpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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      Privacy Statement

      Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

      Sourcing Model

      Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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